ISO 9001 is the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is the most popular standard in the ISO 9000 series and the only standard in the series to which organizations can certify. Successful businesses understand the value of an effective Quality Management System that ensures the organization is focussed on meeting customer requirements and they are satisfied with the products and services that they receive.

ISO 9001 is the world’s most recognized management system standard and is used by over a million organizations across the world. The new version has been written to maintain its relevance in today’s marketplace and to continue to offer organizations improved performance and business benefits.ISO 9001 was first published in 1987 by the International Organization for Standardization (ISO), an international agency composed of the national standards bodies of more than 160 countries.

The current version of ISO 9001 was released in September 2015.  ISO 9001:2015 applies to any organization, regardless of size or industry. More than one million organizations from more than 160 countries have applied the ISO 9001 standard requirements to their quality management systems.  Organizations of all types and sizes find that using the ISO 9001 standard helps them organize processes, improve the efficiency of processes and continually improve. With the 2015 version of ISO 9001 you can have an integrated approach with other management system standards. Bring quality and continual improvement into the heart of the organization.

There are several companies in Bangladesh certified to ISO 9001:2008 and it is to be updated to the current version. There are lot more companies also want to implement this standard to harmonize their management system to international standard.

Course Duration: 01 Day (8 Hours)

Course Objective:

After the completion of the course delegates will able to learn

  • Basic requirements of ISO 9001:2015
  • Identifying interested parties (Internal and External)
  • Identifying Internal and External factors
  • PDCA Model of Management System
  • Corrective action

Course Content:

  • Introduction
  • Terms and definition
  • Context of the organization
  • Leadership
  • Resources for the effective QMS
  • Implementation and operation
  • Monitoring
  • Continual Improvement