Quality Management System is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization’s purpose and strategic direction. A 5 days long ‘Auditor/Lead Auditor Training Course to ISO 9001:2015 Quality Management System’ was held at The Wisdom Campus, Dhaka. Starting from 23 February 2020, it came to an end yesterday 27 February 2020 with the evaluation exam.

The session was organised by Sustainable Management System Inc., a US based Audit, Assessment and Training providing company.

This interactive course was conducted by the vastly experienced management system expert Mr. Abdul Alim, CEO- Sustainable Management System Inc. and Mr. Moniruzzaman, CEO- Management System Consultancy and Training in which some enthusiastic participants attended.

The facilitators focused on the iso 9001 quality management system standard requirements and development process, terms and definition, determine the evidence needed to demonstrate conformity to the QMS, apply the process approach and plan-do-check-act (PDCA) methodology, evaluate documented information required and the interrelationships between the quality processes, quality planning, policy, and objectives; apply the principles, processes, and methods of auditing, demonstrate the activities involved in preparing for an audit, determine an effective audit in the context of the auditee’s organizational situation, apply effective audit skills and practice personal behaviors necessary for an effective and efficient conduction of a management system audit, establish and plan the activities of an audit team, manage the audit process, prepare the audit report and perform an audit follow-up.

After the successful completion of this course, the participants will be able to get an international recognition to conduct a Quality Management System audit.